Introduction to random processes, theory and use of the Markov-process
and others, introduction to queueing theory, classification and
general analysis of queueing systems, intense discussion of queueing
systems of types M/M/n, M/G/1, and others, classical loss-formula of
Erlang and Engset, mean value formulae of Khintchine and Pollaczek,
M/G/1 service disciplines and results, interrupting and non-interrupting priority disciplines,
exponential-holding time networks according to Jackson, Gordon and
Newell, BCMP networks, mean value analysis.